When will my order ship?
Here’s how it works: you order, we verify your order, process, then we ship.
Orders are picked and packed within 1 business day of receiving your order. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
Where do you ship to?
What are your Shipping Charges & Delivery Times?
DHL eCommerce International (15-20 days) - $9.95 USD [Free over $70]
DHL Express International (4-5 days) - $19.95 USD [Free over $150]
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via firstname.lastname@example.org . We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email email@example.com within 8 hours of placing the order.