When will my order ship?

Here’s how it works: you order, we verify your order, process, then we ship.

Orders are picked and packed within 1 business day of receiving your order. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

What are your Shipping Charges & Delivery Times?

United States:

Standard Delivery:
3-5 Business Days
$5.95 USD (Free over $50 USD)

Express Delivery:
2-3 Business Days
$8.95 USD (Free over $100 USD)

Australia: Visit our Australian Store

Canada:

7-10 days
DHL International: $7.95 USD (Free over $50 USD)

Other International:

Dimple Color also ships to

  1. New Zealand (via our Australian Store)
  2. UK (10-14 days)
  3. China (via our Australian Store)
  4. Israel (10-14 days)
  5. France (10-14 days)
  6. Germany (10-14 days)
  7. Ireland (10-14 days)
  8. Italy (10-14 days)
  9. Netherlands (10-14 days)
  10. Spain (10-14 days)
  11. Sweden (10-14 days)
  12. Mexico (6-10 days)

International shipping to the countries above incur a flat rate of $9.95 USD using DHL International (Free over $50 USD).

I'm having problems with the tracking.

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via letschat@dimplecolor.com . We can give you the inside info.

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email letschat@dimplecolor.com within 8 hours of placing the order.